Our Refund Policy
In the event Client cancels the Event, Client agrees to provide to Caterer written notice of cancellation at least five (5) days prior to the Event date (“Notice of Cancellation”). Upon receipt of Notice of Cancellation, Caterer agrees to return the payments to Client. Should Client provide Notice of Cancellation within five (5) days of the Event date, Client agrees that Caterer shall be entitled to keep all deposits and payments, which Client agrees constitute Caterer’s reasonable liquidated damages. Should Client change the Event date or the Event venue, Caterer agrees to credit the balance of Client’s deposits and payments toward the new Event date and/or venue, provided that Client has given reasonable notice of the Event changes to Caterer and subject to Caterer’s availability. Should Caterer be unavailable for the new Event date or unable to provide services at the new venue, the change shall serve as a Notice of Cancellation and the return of any deposits and payments shall be governed as set forth within this provision based on the timing of the notice.
If you have questions, please contact us.